Preparing for Call Center Interviews By Namrata Palta

The booming call center industry has created the need for skilled workers who can present themselves well. This book aims at developing the interview skills of a candidate wanting to be selected in an international call center. The book contains sections, which stress on understanding a call center and preparing for the interview rounds, which are conducted by, call centers across India. It covers various aspects of an interview and also provides a list of call centers for the aspiring candidate. About The Author: Namrata Palta is a Post Graduate in Marketing from Symbiosis, Pune and graduate in English Honors with a certification as a voice & accent trainer. She also has done her Hotel Management. She has worked with India\'s top BPO\'s like EXL and Vertex and has conducted training workshop at reputed companies like Aaj Tak, Hewitt, Career Launcher and RMSI. She has her own training institute called \"Spoken English\" and has even authored a book with the same name. She has addressed the need of developing and improving the communication skills of more than 3000 students.