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Comdex Call Center Training Course Kit By Vikas Gupta
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Dreamtech Press (Publisher)
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Product Specifications
Descriptions
Comdex Call Centre Training Kit is a revolutionary 3-stage self learning system that covers the contents in sessions to give the readers a comprehensive exposure to the world of Call Centers. These sessions help to initiate call center skills and further sharpen the acquired skills for becoming a seasoned call center executive. The book contains a CD running an Accent Training Software. Such an approach aids in finding any possible mismatch of acquired and desired skills. It helps to practice hard on those areas.
Specifications
ISBN-13
9788177223453
ISBN-10
8177223453
Cover Type
Paperback
Language
English
Author
Vikas Gupta
Publisher
Dreamtech Press
Country
India